Sales Policy

At Zitopis, we are dedicated to offering premium bathroom accessories designed to enhance your home’s functionality and style. We pride ourselves on delivering excellent customer service, high-quality products, and a seamless shopping experience. Our sales policy outlines the terms of purchasing from our store, ensuring transparency and satisfaction with every order.

1. Product Availability

We strive to keep our inventory updated and available. However, due to demand, some items may occasionally be out of stock. In such cases, you will be notified promptly with the option to:

  • Pre-order the item.
  • Receive a similar product recommendation.
  • Cancel the order for a full refund.

We work diligently to restock popular items and appreciate your understanding when delays occur.

2. Pricing and Payment

Prices listed on our website are in USD and exclude any applicable taxes and shipping fees. We reserve the right to modify prices without prior notice, but changes will not affect orders that have already been confirmed.

  • Accepted Payment Methods: We accept major credit cards, debit cards, PayPal, and other payment options as listed at checkout.
  • Payment Security: All transactions are encrypted and secure, ensuring the safety of your personal and financial information.

3. Order Processing

Once your order is placed, you will receive a confirmation email with details of your purchase. We process orders within 1-2 business days, and you will receive a shipping notification once your package has been dispatched.

4. Shipping and Delivery

We offer domestic and international shipping options to meet your needs. Delivery times and costs vary based on your location and the shipping method selected at checkout:

  • Standard Shipping: 3-7 business days.
  • Express Shipping: 1-3 business days.

International shipping times vary depending on the destination. Please note that customs fees, duties, and taxes for international orders are the responsibility of the buyer.

5. Order Changes and Cancellations

You may request changes or cancellations to your order within 24 hours of purchase by contacting us directly. After this time, we cannot guarantee that changes can be made. If the order has already been shipped, you may follow our return policy for refunds or exchanges.

6. Return and Refund Policy

If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. For details on how to return an item, please refer to our Return and Refund Policy.

9. Customer Support
Our dedicated customer service team is available to assist with any inquiries or concerns regarding your order. We aim to resolve any issues promptly and ensure complete satisfaction.

Contact Information
For any questions or concerns, please feel free to contact us:

  • Email: zipotis@gmail.com
  • Phone: 724-345-7916
  • Address: 2442 Pine St, San Francisco, CA 94115, United States

Thank you for choosing Zitopis for your hairdressing supplies. We look forward to serving you! We are dedicated to offering products that combine quality, style, and functionality, along with a hassle-free shopping experience.